Contact Centre Partners are a specialist recruitment consultancy that provides permanent, interim and temporary staffing solutions within customer contact.

We have a huge network of contact centre professionals and our business offers outstanding service. As subject matter experts, our team have a genuine passion for the contact centre industry.

CCP are proud to be the chosen partner for many of the world’s best brands when sourcing talent within their customer contact functions.


Mark Conway


Mark has been recruiting permanent and interim senior talent within the contact centre industry for over a decade and founded CCP in 2010.

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Lloyd Schaverien

Recruitment Manager

Lloyd is our Recruitment Manager, responsible for managing our Recruitment Partners, business development and client relationships.

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Danielle Clarke

Office Manager

Danielle runs the CCP office from an administrative perspective and manages our compliance as well as all invoicing and accounts payable.

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Terri Wrigglesworth

Team Administrator

Terri is a real character in our office and she works every Tuesday, Wednesday and Thursday supporting the team with admin and compliance.

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Adam Imber

Recruitment Partner (Operations)

Adam supports our clients with their permanent and interim recruitment within contact centre operations at Manager and ‘Head of’ level.

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Jade Branford

Recruitment Partner (Operations)

Jade works in our Operations divison, placing Advisors, Team Leaders and Contact Centre Managers into permanent roles across the UK.

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Casey London

Recruitment Partner (Sales)

Having worked in recruitment for over a decade, Casey specialies in sales recruitment working all roles from Sales Exec to Sales Director at CCP.

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Daryl Abrahams

Recruitment Partner (Sales)

Having worked within fashion retail since 2015, Daryl joined the team in January 2019 and supports our clients for our Sales division.

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Scott Davis

Recruitment Partner (Temps)

With almost a decade of recruitment experience, Scott manages our Temp division, supplying staff across the UK.

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Callum Levy

Recruitment Partner (Temps)

Callum is a new member of #teamccp working within our fast-growing Temp division, supporting clients all over the UK placing temporary staff.

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Office Mascot

Desmond is our office mascot and with over 10,000 likes on LinkedIn from all around the world he is more popular than the rest of #teamccp.

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The team are in constant communication with the widest network of people within customer contact; as subject matter experts, our depth of industry knowledge is unique within our marketplace and our amazing client portfolio is testament to the great work we do.

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Work For Us

CCP are always looking for awesome people to join our brilliant team so if you’re interested in working for our business and are passionate about what you do, please let us know.

Our Partners

CCP’s Founder Mark Conway was overwhelmed when notified that he’d been voted 11th in the Customer Experience Magazine’s ‘Top 25 CX Influencers’ in December 2019.

CCP’s Founder and Managing Director Mark Conway is delighted to be a judge at The UK Customer Experience Awards in October 2019, celebrating the amazing talent within our thriving industry.

CCP are delighted to announce that we will be exhibiting at the Call & Contact Centre Expo at ExCel London in March 2019; we will be positioned at stand 284 and we hope to see you there.

CCP are delighted to be members with The Forum; as champions of best practice and professional development in customer contact, we love being part of their community of professionals who stimulate collaboration, continual learning and customer focus.

CCP are the only UK contact centre recruitment consultancy to be a member of the REC. The REC is all about brilliant recruitment which drives our economy and delivers opportunities to millions; they champion high standards and speak up for great recruiters.

CCP are incredibly proud to be part of the 100 Club, supporting Haven House Children’s Hospice and the amazing work that they do. The 100 Club is a community of like-minded local organisations working together to support this amazing charity.