Contact Centre Partners are a specialist recruitment consultancy that provides permanent, interim and temporary staffing solutions within customer contact.

We have a huge network of contact centre professionals and our business offers outstanding service. As subject matter experts, our team have a genuine passion for the contact centre industry.

CCP are proud to be the chosen partner for many of the world’s best brands when sourcing talent within their customer contact functions.

#TeamCCP

Mark Conway

Founder

Mark has been recruiting permanent and interim senior talent within the contact centre industry for over a decade and founded CCP in 2010.

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Lloyd Schaverien

Recruitment Manager

Lloyd is our Recruitment Manager, responsible for managing our Recruitment Partners, business development and client relationships.

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Danielle Clarke

Office Manager

Danielle runs the CCP office from an administrative perspective and manages our compliance as well as all invoicing and accounts payable.

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Annelien Marcus

Recruitment Partner (Temps)

Annelien runs our Temporary Division and she is fantastic at supporting our clients across the UK with their temporary requirements.

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Adam Imber

Recruitment Partner (Operations)

Adam supports our clients with their permanent, temporary and interim recruitment within contact centre operations at Manager and ‘Head of’ level.

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Jade Branford

Recruitment Partner (Operations)

Jade works in our Operations divison, placing Advisors, Team Leaders and Contact Centre Managers into permanent roles across the UK.

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Casey London

Recruitment Partner (Sales)

Having worked in recruitment for over a decade, Casey specialies in sales recruitment working all roles from Sales Exec to Sales Director at CCP.

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Daryl Abrahams

Recruitment Partner (Sales)

Having worked within fashion retail since 2015, Daryl joined the team in January 2019 as a Trainee Consultant across all divisions.

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Scott Davis

Recruitment Partner (Planning)

With almost a decade of recruitment experience, Scott has joined #teamccp to work in our growing Planning & Analytics division.

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Terri Wrigglesworth

Team Administrator

Terri is the newest member of #teamccp and works every Monday, Tuesday and Thursday supporting the team with admin and compliance.

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Desmond

Office Mascot

Desmond is our office mascot and with over 10,000 likes on LinkedIn from all around the world he is more popular than the rest of #teamccp.

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Support

The team are in constant communication with the widest network of people within customer contact; as subject matter experts, our depth of industry knowledge is unique within our marketplace and our amazing client portfolio is testament to the great work we do.

#teamccp on Instagram

Get involved; follow us @_teamccp

Work For Us

CCP are always looking for awesome people to join our brilliant team so if you’re interested in working for our business and are passionate about what you do, please let us know.

careers@contactcentrepartners.com

Our Partners

CCP are delighted to announce that we will be exhibiting at the Call & Contact Centre Expo at ExCel London in March 2019; we will be positioned at stand 284 and we hope to see you there.

CCP are delighted to be members with The Forum; as champions of best practice and professional development in customer contact, we love being part of their community of professionals who stimulate collaboration, continual learning and customer focus.

CCP are the only UK contact centre recruitment consultancy to be a member of the REC. The REC is all about brilliant recruitment which drives our economy and delivers opportunities to millions; they champion high standards and speak up for great recruiters.

CCP are incredibly proud to be part of the 100 Club, supporting Haven House Children’s Hospice and the amazing work that they do. The 100 Club is a community of like-minded local organisations working together to support this amazing charity.