Sales Account Manager



£20,000 - £22,000


Casey London
020 8989 7779

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

There are lots of reasons why our client is a great place to work. A good salary and bonus structure; targets that you can hit; fantastic training; and a great team environment… to name just a few.

They are a unique organisation providing innovative tech solutions that help small and large companies to present themselves professionally, manage their communications more effectively, and reduce costs.

As their Inside Sales unit has recently relocated, there's an exceptional opportunity for a new group of talented people to grow and develop within the close-knit, supportive team. You'll help new and existing customers explore the comprehensive range of communications products and choose the solution that's right for them. Every call's different, every day's varied, and the culture's genuinely fast-paced. Their passion for great customer service shows in every conversation they have, and in every customer relationship they build. And it shows in the range of creative ways our client recognise achievements, reward their people and celebrate successes.

As a good, strong sales person the right attitude is vital, as you'll be on the front foot from day one. But this isn't a traditional sales role, and there's no cold-calling involved. You will focus on customer retention and cross-selling, so you'll be encouraged to build relationships with customers, to be consultative in your approach and to grow accounts over time. You need to be upbeat, optimistic, full of enthusiasm and ready to help others in the team. Some inside sales experience is required, but this could be on any type of product / solutions, not just communications.

The expectations are high. But there is also lots of support and encouragement, and the earnings targets are achievable for everyone in the team. Basic salary is £20,000 to £22,000 (based on experience) plus monthly commission and bonuses throughout the year. The commission is uncapped, so the more you sell the more you earn.

A wide range of benefits are also on offer including:

Based in a brand-new office

Up to 27 days holiday plus your birthday off (and a buy/sell scheme)

Agile/flexible working with family friendly policies

Smart Spending - excellent discounts and cashback offers on an ever-growing list of retailers

Generous pension scheme

Child-care vouchers, cycle to work scheme and interest free season ticket loan

Employee assistance programme and regular wellbeing initiatives

Excellent recognition (incentive trips and award schemes)