Income Officer (Credit Control)

Division
Operational Support

Location
Home Counties

Salary
£15 - £15

Reference
888598

Consultant
Adam Imber
adam@contactcentrepartners.com
020 8989 7779

Apply Now

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are pleased to be working alongside a longstanding client based in Sidcup who run a leading housing association in London and home counties. You will be working on a big project within a busy revenues team responsible for maximising income, reducing debts and meeting targets.

Your responsibilities will be to chase resident's debt, helping out with proof reading, processing card payments and updating direct debits as well as answering customer queries over the phone.

You MUST be able to demonstrate the following:

  • Previous collections, credit control or debt recovery experience within any industry,
  • Ability to work in a busy, target driven environment,
  • A clear, professional, and articulate phone manner,
  • A positive attitude and passion for customer care,
  • Well organised, numerical, friendly, and enthusiastic,
  • Computer literacy and a fast learner who will be happy learning new software,
  • Strong attention to detail and self-motivation.

No prior knowledge of the housing industry is needed however the above criteria is non-negotiable.

Please note this is an 8 to 10-week contract starting on Tuesday January 22nd, with potential for the most outstanding candidates to gain permanent or fixed term contracts.

This is a Monday to Friday role working 9am to 5pm at a rate of £14.50 per hour before deductions (tax, NI etc.)

If this role is of interest, please apply via the link provided for your CV to be considered.

Due to a high volume of applications please do not call in regarding this role, only suitable candidates will be contacted