Head of Sales Contact Centre
£65,000 - £85,000
020 8989 7779
Contact Centre Partners (CCP) is a specialist recruitment consultancy which provides permanent, temporary and interim staff within the customer contact market.
We are pleased to be working with an ambitious and market leading brand as they look to recruit a Head of Sales Contact Centre to be a key member of the senior leadership team, managing and leading their growing 80 FTE contact centre operation.
This is a newly created role within the business requiring an individual to come in and run the contact centre from an operational perspective. You will responsible for driving performance and staff engagement, ensuring quality standards and key metrics are being met and driving a culture of continuous improvement.
The suitable individual will need significant experience leading and driving the strategy of a sales based contact centre, as well as being highly competent in the operational management of a contact centre.
If interested in joining this exciting business, please apply on the link below.