German Speaking Customer Service Team Manager
£28,000 - £30,000
020 8989 7779
Contact Centre Partners (CCP) is a specialist recruitment consultancy providing permanent, temporary and interim recruitment solutions to the customer contact marketplace.
We are supporting a returning retail client with their recruitment of a native German speaking customer service team manager to join their expanding workforce in a lovely part of London.
Our client has experienced some explosive growth across Europe in the past 12 months and as a result of this; we are seeking an experienced people leader to oversee a team of proactive customer service agents who operate across a multi-channel, inbound operation.
As you'll be responsible for providing a very high level of customer service to the German market; it's a pre-requisite that you are able to communicate at native level in German and have a demonstrable background in the performance management of a team of bilingual customer service agents.
Experience of Zendesk would be advantageous.
If you are interested in this role and would like further information or to apply; please contact Lloyd Schaverien at Contact Centre Partners now!