Field Sales Executive

Division
Sales

Location
West Midlands

Salary
£20,000 - £38,000

Reference
888604

Consultant
Casey London
casey@contactcentrepartners.com
020 8989 7779

Field Sales Consultant

Description

Key Purpose

To sell calls, convergent & IT solutions, lines and mobile products and services to deliver sales and customer service targets for the Wolverhampton branch. Pro-active outbound telephone calling to key customer contacts and decision makers within a defined geographical customer base.

Main Responsibilities

  • Achieve sales targets in all agreed areas
  • Arrange & attend client meetings to sell the company portfolio of products and services in line with key metrics.
  • Sell the full range of company products and services, keeping informed on any changes to the portfolio and pricing.
  • Build strong customer relationships, engaging the client at Key Decision Maker level in business debates to identify, qualify & close solution opportunities.
  • Account manage your customer base, keeping up to date with market and business trends including competitor activities, understanding developments for the client and identifying new and emerging business opportunities.
  • Populate CRM tools as appropriate.
  • Respond to leads provided within 24 hours and update systems accordingly
  • Ensure a positive customer experience is achieved with every customer interaction; manage customer expectation in terms of delivery, installation and billing.
  • Be familiar with the ordering processes to ensure customer orders are dealt with efficiently and 'Right First Time' with no order discrepancy failures.
  • Constructively work as part of one sales team, sharing ideas, knowledge and resources to help build a first class sales force.
  • Utilise the company resources and the brand to achieve results for the business and for the customer.
  • To contribute positively to your own personal development through participation in coaching, training, and job shadowing
  • Take responsibility for a defined lead role area and support the team as required

Specific Job Requirements

The individual needs to be able to work with the minimum of supervision, be part of a team, able to achieve results through virtual team-working, present a quality image and be willing to work unscheduled hours.

  • An appreciation of confidentiality and security is essential.
  • Understand & comply with regulatory, fair trading and competition rules

Person Specification

  • Highly Pro-active
  • Be driven, determined & self-motivated
  • Be able to work as part of a team
  • Strong relationship building skills
  • Excellent communication skills and telephone manner
  • Excellent listening skills
  • Able to identify, generate and close new business
  • Flexible approach to meet business requirements
  • Display a sound knowledge, understanding and empathy of a customers business * Own problems until fully resolved
  • Minimum Training Standards/Experience Essential
  • Sales experience in the telecoms sector is a MUST for this role
  • Minimum 12 months relevant business/work experience.
  • Computer literacy and Key systems skills & knowledge (i.e. MS Office, Outlook).

Desirable

  • Knowledge of telecommunications products & services.
  • Commercial awareness

Salary

  • £28,000 - £30,000
  • Commission Average £20,000 PA
  • Car allowance -£4,000 pa
  • 5 weeks holiday
  • Health Care scheme