Director of Change (Contact Centre)

Division
Executive Search

Location
London

Salary
£100,000 - £150,000

Reference
888715

Consultant
Adam Imber
adam@contactcentrepartners.com
020 8989 7779

Contact Centre Partners (CCP) is a specialist recruitment consultancy which provides permanent, temporary and interim staff within the customer contact market.

We are pleased to be working with a global business as they look to make a Director level appointment within their Contact Centre Operations.

The business is looking for an individual with extensive experience in managing large scale change and transformation projects within a Contact Centre environment with a focus on leading continuous process improvement and change that delivers an exceptional level of customer experience.

The ideal candidate will have a thorough knowledge of contact centre technology and experience working with third party providers to drive efficiencies and improve the multi channel customer journey.

You will need to be a highly strategic individual who is dynamic and energetic with the innovation and creativity to push boundaries.

To be considered for this role please apply using the link below, suitable candidates will be contacted in due course.