Customer Service Executive

Division
Customer Experience

Location
Yorkshire & Humberside

Salary
£18,500 - £18,500

Reference
888623-CSA

Consultant
Casey London
casey@contactcentrepartners.com
020 8989 7779

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

Customer Service Executive

Salary & Benefits

£18500 Basic £19940 OTE (Pro Rata for P/T)

Fantastic opportunity for Customer Service Executives in Scarborough. Full or part time hrs available to suit your lifestyle Working closely with sales colleagues, you will be responsible for new customer on-boarding, ensuring that our clients business customers receive expert advice and customer service when completing their digital advertising contract

You will be an ambitious and motivated individual committed to learning about advertising and marketing. First class customer service skills and a passion for delivering excellence are essential. Previous experience of working in a call centre environment is desirable but not essential as full training will be provided during our 12-week induction.

For the third consecutive year, our client has been recognised as one of the UK's best companies to work for according to Glassdoor.

The opportunity

  • Market leading induction programme with on-going development.
  • A rewarding and important role, dealing with a diverse range of businesses daily over the phone and online.
  • Ownership for making key decisions and advising customers around their marketing and advertising post sale.
  • Competitive salary and benefits package.
  • Excellent promotional opportunities, with the majority of managers promoted from within.
  • Full time and Part time opportunities available (Salary Pro Rata) - Hours of Part time roles can be flexible to suit your lifestyle.

The person

  • A passion for delivering high levels of customer satisfaction.
  • Committed to developing own skills, knowledge and career
  • A confident communicator with the ability to quickly build rapport with customers
  • Bright and enthusiastic with the ability to solve problems
  • Phone-based customer service experience advantageous