Customer Service Agents x 6 ( sales through service )
£21,000 - £21,000
020 8989 7779
Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.
We are delighted to be working alongside a long-standing client of ours that are looking for x 6 Customer Service Agents to join their growing company. These Agents will be situated within their contact centre in heart of Manchester. Although this is a role where you will be targeted on your outbound activity and upselling on warm leads the element of SERVICE is highly emphasised. Ensuring that the customer is at the heart of everything you do. If you have experience in upselling/ cross selling , want to be part of a growing team and a passion for customer service this may be the role for you.
The role of a Customer Service Agent within this organisation will be responsible for particular key functions of the organisation while ensuring the customer journey is seamless. You will have to put forward your sales skills as well as your customer service skills while working to the company's policies and procedures.
The role will entail but not limited to:
- Providing excellent customer service
- Upselling/ Cross selling on warm leads
- Taking responsibility for your own leads
- Working within a team environment
To apply for this role, you must have the following:
- Experience with Sales .
- Experience within a Customer Service background
- Experience with working in a target driven environment
For more information on this role or to be considered please send your CV to