Customer Service Advisor x 8

Division
Operations

Location
Home Counties

Salary
£18,000 - £18,000

Reference
888628d

Consultant
Adam Imber
adam@contactcentrepartners.com
020 8989 7779

Contact Centre Partners (CCP) is a specialist recruitment consultancy recruiting permanent, temporary and interim professionals across the customer contact market.

We are pleased to be supporting a global, market leading brand as they embark on a period of expansion within their Luton based contact centre. This is a great opportunity to work for a growing business that puts an emphasis on personal and professional development.

Working within the fast-paced aftersales team our client is looking for a number of Customer Service & Aftersales Executives to join the business in offering outstanding customer service. This is in an inbound contact centre with a focus on a consultative approach to understand a customer needs in order to upsell and cross sell additional products and services.

You would be 37.5 hours per week on a shift basis between 8am-8pm Monday - Friday with 1 in 4 Weekends also required (9am-5:15pm Saturday, 10am-4pm Sunday).

The company offers a highly comprehensive training scheme with an £18,000 starting salary + uncapped bonus (average bonus £4,000). Additionally, you will receive 25 days holiday (plus bank holidays) a great staff discount, free on-site parking, a subsidised canteen and lots of other perks.

To be considered for this role you must:

  • Have experience working within a customer service role
  • Be an excellent verbal and written communicator
  • Proactively be able to identify opportunities to upsell
  • Be passionate and a great listener
  • Be enthusiastic, resilient and adaptable to change

Please apply now to be considered for this role, you must be available on Tuesday 25th June or Friday 28th June to attend an assessment centre. If succesful you will be subject to credit and criminal record checks.