Customer Service Advisor x 7

Division
Operations

Location
Home Counties

Salary
£18,000 - £18,000

Reference
888628e

Consultant
Adam Imber
adam@contactcentrepartners.com
020 8989 7779

Contact Centre Partners (CCP) is a specialist recruitment consultancy recruiting permanent, temporary and interim professionals across the customer contact market.

We are pleased to be supporting a global, market leading brand as they embark on a period of expansion within their Luton based contact centre. This is a great opportunity to work for a growing business that puts an emphasis on personal and professional development.

Working within the fast-paced aftersales team our client is looking for a number of Customer Service & Aftersales Executives to join the business in offering outstanding customer service. This is in an inbound contact centre with a focus on a consultative approach to understand a customer needs in order to upsell and cross sell additional products and services.

You would be 37.5 hours per week on a shift basis between 8am-8pm Monday - Friday with 1 in 4 Weekends also required (9am-5:15pm Saturday, 10am-4pm Sunday).

The company offers a highly comprehensive training scheme with an £18,000 starting salary + uncapped bonus (average bonus £4,000). Additionally, you will receive 25 days holiday (plus bank holidays) a great staff discount, free on-site parking, a subsidised canteen and lots of other perks.

To be considered for this role you must:

  • Have experience working within a customer service role
  • Be an excellent verbal and written communicator
  • Proactively be able to identify opportunities to upsell
  • Be passionate and a great listener
  • Be enthusiastic, resilient and adaptable to change

Please apply now to be considered for this role, you must be available on Friday 9th August (AM or PM) to attend an assessment centre.