Customer Service Advisor x 12 ( Full time & Part time )

Division
Operations

Location
Yorkshire & Humberside

Salary
£18,500 - £18,500

Reference
888672

Consultant
Jade Branford
jade@contactcentrepartners.com
020 8989 7779

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are delighted to be once again be working alongside a well-established client who pride themselves on offering the best services to their customers and clients within the digital marketing industry. They are looking for several Customer Service Agents to come on board and join their dynamic and forward-thinking team on a Full time and Part time basis (flexible hours) within Scarborough.

The role of the Customer Service Agent within this organisation will be to provide and professional yet personable customer service journey to customers and be closely working alongside the sales team. If you are looking for your next step into growing company with a thriving team and great benefits this may be the role for you.

The role will entail but not limited to:

  • Responding to all customer communication via telephone and email
  • Responsible for new customer on-boarding
  • Making sure all customers receive expert business advise
  • Ensuring KPI's are met and exceeded

To apply for this role, you must have the following:

  • Contact centre or customer service experience
  • A passion for delivering excellent customer service
  • Able to work as part of a team and individually
  • Confident in building a rapport over the telephone

For more information on this role or to be considered please send your CV