Customer Service Advisor
£22,000 - £24,000
020 8989 7779
Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.
We are delighted to be once again be working alongside a well-established client who pride themselves on offering the best services to their customers and clients within the medical industry. They are looking for a Customer Service Agent to come on board and join their dynamic and forward-thinking team based within Central London.
The role of the Customer Service Agent within this organisation will be to provide and professional yet personable customer service journey to customers and be closely working alongside professionals within the medical field. If you are looking for your next step into growing company with a thriving team and great benefits this may be the role for you.
The role will entail but not limited to:
- Responding to all customer communication via telephone and email
- Answering all queries articulately and empathetically
- Management and booking appointments
- Ensuring KPI's are met and exceeded
To apply for this role, you must have the following:
- Contact centre or customer service experience
- Strong organisational and time management skills
- Able to work as part of a team and individually
- Confident in building a rapport over the telephone
For more information on this role or to be considered please send your CV