Customer Experience Specialist
£26,000 - £26,000
020 8989 7779
Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.
We are delighted to be working with a exciting company which specialises in its sector who are recruiting for a Customer Experience Specialist. With this role you will be making a change at the way this industry is looked at.
Job overview, but not limited to:
- Answering customer calls, emails, social media outlets
- Prioritising and responding to all queries
- Problem solving to reduce customer issues
- Adding value to the growth of the company as a whole
To be successful:
- Energy industry experience is required
- Excellent communication skills
- Able to spot trends in customer queries and proactively resolve