Contact Centre Client Director

Executive Search

Any Location

€90,000 - €100,000


Adam Imber
020 8989 7779

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are pleased to be working with a large, well-established outsource business who operate on a global scale as they look to appoint a Contact Centre Director into their fast-growing Barcelona based multilingual contact centre.

You will play an integral role in driving and developing strategic plans, ensuring the constant delivery of SLAs and striving for continuous improvement in order to grow sales within the business unit, all whilst inspiring and motivating a team in order to achieve consistently high levels of service.

Reporting into the Managing Director you will take responsibility for managing, developing and adding value to the business of various clients, including major global players in a variety of industries. You will be responsible for maintaining and developing the relationship with your given clients, becoming an expert in their business and market.

To be considered for this role you will need significant experience within an outsourcer at a senior leadership level and be comfortable relocating to Barcelona.

This is a fantastic opportunity to work with some of the world's most dynamic and exciting brands in an energetic and growing business.

In addition to a basic salary of €90,000-€100,000 there is also a generous bonus scheme, private healthcare and financial contribution towards relocation and accommodation.

If this sounds like a role for you apply on the link below for consideration.