B2B Contact Centre Sales Manager

Division
Executive Search

Location
London

Salary
£50,000 - £80,000

Reference
150219AI

Consultant
Adam Imber
adam@contactcentrepartners.com
020 8989 7779

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are recruiting for a B2B Contact Centre Sales Vendor Manager to be based in the London head office of a large and growing business. You will be managing two outsource partners in the UK that have between 25-50FTE (50FTE at peak) dealing with outbound B2B calling and Account Management of those B2B clients.

Through this Vendor Manager the client are looking to achieve a 5-10% uplift in sales performance. Therefore, you must have experience in both a B2B Contact Centre Sales environment as well as the vendor management of sales through a third party.

We need an analytical person who can look at data and MI and manipulate these figures to improve processes and understand spikes and trends to enable the teams within the outsourcers to perform better and achieve better financial results.

An indiivudal with excellent stakeholder management skills is essential in driving change and revenue growth.

This role is paying a basic of £50,000 - £55,000 with an individual performance related bonus of £15,000 - £30,000.

For more information please apply online and Adam Imber at Contact Centre Partners (CCP) will respond to suitable applications ASAP.