Aftersales & Service Advisor
£18,000 - £18,000
020 8989 7779
Contact Centre Partners (CCP) is a specialist recruitment consultancy recruiting permanent, temporary and interim professionals across the customer contact market.
We are pleased to be supporting a global, market leading brand as they embark on a period of expansion within their Luton based contact centre. This is a great opportunity to work for a growing business that puts an emphasis on personal and professional development.
Working within the fast-paced aftersales team our client is looking for a Customer Service & Aftersales Executives to join the business in offering outstanding customer service. This is in an inbound contact centre with a focus on a consultative approach to understand a customer needs in order to upsell and cross sell additional products and services.
You would be 37.5 hours per week on a shift basis between 8am-8pm Monday - Friday with 1 in 4 Weekends also required (9am-5:15pm Saturday, 10am-4pm Sunday).
The company offers a highly comprehensive training scheme with an £18,000 starting salary + uncapped bonus (average bonus £4,000). Additionally, you will receive 25 days holiday (plus bank holidays) a great staff discount, free on-site parking, a subsidised canteen and lots of other perks.
To be considered for this role you must:
- Have experience working within a customer service role
- Be an excellent verbal and written communicator
- Proactively be able to identify opportunities to upsell
- Be passionate and a great listener
- Be enthusiastic, resilient and adaptable to change
Please apply now to be considered for this role