Nowadays it’s all too easy for a recruitment business to self-promote but at CCP we are proud to be different.

Over the years we’ve created some fantastic relationships with many of the contact centre industry’s leading talents and below you will see a selection of some our closest allies who champion our work.

Why tell you how good we are when the industry experts can do that for us?

CCP Brand Ambassadors

Clare Dix

Interim Consultant

Clare is a highly respected interim of 20+ years having working with some amazing clients including Domino’s Pizza and Thames Water.

Richard Jennings

Director of Customer Service

Richard is an inspiring and authentic leader who specialises in managing high performing teams and leading customer service operations.

Emma Dark

Customer Service Director

Emma is an industry multi award-winning business manager with strategic, operational (multi-channel) and project management expertise.

Warren Tait

Operations Director

Warren is a multi award-winning business leader, digital transformer, customer experience advocate and operations expert.

Rochelle Weinstock

Customer Contact Interim

Rochelle is a proven Interim Manager and Consultant with 20+ years experience in contact centres and customer service environments.

Pendy Patel

Head of Contact Centre

Pendy manages operations by driving efficiency, implementing customer improvement programs and managing outsourcers.

Victoria Morrison

Interim Consultant

Victoria is an energetic personality with a track record of successful delivery in a wide variety of operational change environments.

Nick Edwards

Head of Operations

Nick has over 20 years experience within financial services, including 12 years at Senior Manager / Head of Operations level.

Snitha Bains-McNeill

Head of Customer Service

Snitha leads world-class customer service operations and her expertise lies when managing business change projects.

Maria McCann

Customer Engagement Specialist

Maria is a forward-thinking, energetic leader with a wealth of knowledge and experience in the digital customer experience and service arena.

Darren Degiorgio

Director of Global Customer Service

Darren is a highly motivated and adaptable business manager of proven ability as an expert in customer service and strategic business transformation.

Samantha Murton

Director of Customer Operations

Sam has vast experience supporting businesses that require a catalyst for change, new direction and continuous improvement.

Stacey Smith

Customer Service Director

Stacey is an experienced Director of Customer Service Operations with a proven track-record of working for incredibly strong brands.

Luke Velden

Contact Centre Manager

Luke leads his teams within a service-focused contact centre environment, driving performance through inspirational leadership.

Charmaine Vallance-Poole

Head of Customer Experience

Charmaine is an award-winning ‘Head of’ with a passionate leadership style, delivering fantastic results in service focused environments.

Rachel Percival

Customer Service Director

Rachel is an experienced and successful Customer Service Director with a wide range of skills and expertise acquired within a diverse range of sectors.

Join The CCP Revolution

Our team constantly communicate with a huge network of customer contact experts and you too could become an Ambassador for the recruiters who are changing the landscape within our industry.

If you would like more information about how to get involved please give us a call on 020 8989 7779.