Nowadays it’s all too easy for a recruitment business to self-promote but at CCP we are proud to be different.
Over the years we’ve created some fantastic relationships with many of the contact centre industry’s leading talents and below you will see a selection of some our closest allies who champion our work.
Why tell you how good we are when the industry experts can do that for us?
CCP Brand Ambassadors
Clare Dix
Interim Consultant
Clare is a highly respected interim of 20+ years having working with some amazing clients including Domino’s Pizza and Thames Water.
Richard Jennings
Director of Customer Service
Richard is an inspiring and authentic leader who specialises in managing high performing teams and leading customer service operations.
Emma Dark
Customer Service Director
Emma is an industry multi award-winning business manager with strategic, operational (multi-channel) and project management expertise.
Warren Tait
Operations Director
Warren is a multi award-winning business leader, digital transformer, customer experience advocate and operations expert.
Rochelle Weinstock
Customer Contact Interim
Rochelle is a proven Interim Manager and Consultant with 20+ years experience in contact centres and customer service environments.
Pendy Patel
Head of Contact Centre
Pendy manages operations by driving efficiency, implementing customer improvement programs and managing outsourcers.
Victoria Morrison
Interim Consultant
Victoria is an energetic personality with a track record of successful delivery in a wide variety of operational change environments.
Nick Edwards
Head of Operations
Nick has over 20 years experience within financial services, including 12 years at Senior Manager / Head of Operations level.
Snitha Bains-McNeill
Head of Customer Service
Snitha leads world-class customer service operations and her expertise lies when managing business change projects.
Maria McCann
Customer Engagement Specialist
Maria is a forward-thinking, energetic leader with a wealth of knowledge and experience in the digital customer experience and service arena.
Darren Degiorgio
Director of Global Customer Service
Darren is a highly motivated and adaptable business manager of proven ability as an expert in customer service and strategic business transformation.
Samantha Murton
Director of Customer Operations
Sam has vast experience supporting businesses that require a catalyst for change, new direction and continuous improvement.
Stacey Smith
Customer Service Director
Stacey is an experienced Director of Customer Service Operations with a proven track-record of working for incredibly strong brands.
Luke Velden
Contact Centre Manager
Luke leads his teams within a service-focused contact centre environment, driving performance through inspirational leadership.
Charmaine Vallance-Poole
Head of Customer Experience
Charmaine is an award-winning ‘Head of’ with a passionate leadership style, delivering fantastic results in service focused environments.
Rachel Percival
Customer Service Director
Rachel is an experienced and successful Customer Service Director with a wide range of skills and expertise acquired within a diverse range of sectors.
Join The CCP Revolution
Our team constantly communicate with a huge network of customer contact experts and you too could become an Ambassador for the recruiters who are changing the landscape within our industry.
If you would like more information about how to get involved please give us a call on 020 8989 7779.