Senior Contact Centre Manager

Division
Operations

Location
East Midlands

Salary
£50,000 - £55,000

Reference
CCM229MC

Consultant
Mark Conway
mark@contactcentrepartners.com
020 8989 7779

Apply Now

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are delighted to be working with a fantastic client who are going through a significant period of growth in the Midlands. Their operation is currently undergoing significant change and transformation, and as such they are looking to bring in a new and experience CCM who has previously managed operations with inbound and outbound service based telephony as well as multi-channel elements such as webchat and social.

The current operation size isn’t too important as they are growing very fast, and they have asked us to source a manager who has previously been responsible for circa 150FTE within their operation.

My client work within a very sociable environment and they are looking for someone with the relevant skill set as well as the right cultural fit and personality. This is not a suit and tie / corporate environment, far from it in fact.

If you like the sound of this exciting opportunity and fancy joining a growing business and joining them on this incredible journey please let us know.

Please do not apply if you do not have the relevant experience.

Mark Conway at Contact Centre Partners (CCP) is working on this role exclusively and CCP are the only route for candidate applications on this new role. Please be aware that it can take up to 5 days to respond to all applications.