Sales Team Manager

Division
Operations

Location
Home Counties

Salary
£33,000 - £33,000

Reference
888TMHert

Consultant
Annelien Marcus
annelien@contactcentrepartners.com
020 8989 7779

Apply Now

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are pleased to be supporting a returning client who are an instantly recognisable global brand, who are looking for a Contact Centre Sales Team Manager in Hertfordshire.

We are looking for an experienced people manager who has previously managed a fast-paced sales operation, within a contact centre environment.

Key responsibilities:

  • Manage a team of Sales Account Managers,
  • Effectively coach, develop, mentor, and motivate,
  • Conduct regular performance analysis, develop, and implement continuous improvement plans,
  • Conduct weekly and monthly 121's,
  • Side by side coaching and feedback sessions,
  • Regular team meetings and manage KPI's,
  • Manage escalated issues / complaints etc.

In return, you will earn a basic salary of £33,000, plus benefits.

If this role is of interest, please apply via the link provided for your CV to be considered and to discuss the role in finer detail.

Due to high volume applications we will not be able to consider anyone without any Team Manager experience within a contact / call centre in the past 24 months!