Luxury Online Retail Customer Service Advisor - Contact Centre

Division
Operations

Location
London

Salary
£20,000 - £25,000

Reference
888309hb0

Consultant
Hazan Beliger
haz@contactcentrepartners.com
020 8989 7779

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Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are delighted to be supporting a brand-new client who are a growing, online retailer who are looking for a Customer Service Executive to join their team in London.

As a Customer Service Executive, it will be your responsibility to handle customer enquiries through the use of telephone, email and live chat. You will exceed customers' expectations by delivering the highest standard of customer experience. You will support all aspects of the processing and packaging journey from product queries, interior design advice and aftersales care as well as processing customer returns and exchanges.

To Be successful:

  • 3 years' experience within a contact centre
  • Online retail experience
  • High end / luxury brand experience preferred

Working hours: Monday - Friday 0830 - 1730

Salary: £20,000 - £25,000 depending on experience