Head of Contact Centre (Nights)

Division
Operations

Location
Home Counties

Salary
Negotiable

Reference
101017MC2

Consultant
Mark Conway
mark@contactcentrepartners.com
020 8989 7779

Apply Now

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are delighted to be supporting this phenomenal business in Hertfordshire as they look to bring in a new Head of Contact Centre for their nights operation.

The business is market leading and operate a truly digitally enhanced customer service operation with nearly 2000FTE liaising with their customers from within this omni channel operation.

The night shift is 8pm to 7am, and the role works on a shift pattern of 4 days on, 4 days off. The role will be responsible for circa 400FTE via four Contact Centre Managers.

To understand more about this exciting opportunity please apply to Mark Conway at Contact Centre Partners and we will respond to your application ASAP.

Thanks, keep well and speak soon.

#teamccp