Customer Service Vendor Manager

Division
Operations

Location
London

Salary
£44,000 - £45,000

Reference
888170RM

Consultant
Rosie Griffin
rosie@contactcentrepartners.com
020 8989 7779

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Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are delighted to be supporting a brilliant charity based in London with their need for a Customer Service Vendor Manager.

You will be responsible for managing the relationship with the charities outsourcer, driving performance and offering solutions to improve the service proposition.

You must have previous experience of managing vendors within a customer service contact centre environment. You must be both hands on as well as being a strong communicator for internal key stakeholders and external clients of the business, supporting the business within its change agenda, striving for continuous improvement.

If you feel you possess the relevant skills and experience stated above, please apply through the links provided.