Customer Service Manager
£50,000 - £55,000
020 8989 7779
Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.
We are looking for a Customer Service Contact Centre Manager to:
- Manage a team of circa 25FTE in-house
- Manage an outsource partner with circa 100FTE
- Deliver change and continuous improvement projects to the day-to-day operation
We need someone who is great with people, an inspirational leader who can motivate and develop a team within an environment that needs a bit of TLC due to a high level of attrition and change in the past.
Are you up for a challenge? This is a great opportunity to manage a customer service function for a great brand who are growing globally.
For more information, please apply to Mark Conway at CCP.