Customer Service Manager

Division
Operations

Location
Home Counties

Salary
£50,000 - £55,000

Reference
GE0607MC

Consultant
Mark Conway
mark@contactcentrepartners.com
020 8989 7779

Apply Now

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are looking for a Customer Service Contact Centre Manager to:

  1. Manage a team of circa 25FTE in-house
  2. Manage an outsource partner with circa 100FTE
  3. Deliver change and continuous improvement projects to the day-to-day operation

We need someone who is great with people, an inspirational leader who can motivate and develop a team within an environment that needs a bit of TLC due to a high level of attrition and change in the past.

Are you up for a challenge? This is a great opportunity to manage a customer service function for a great brand who are growing globally.

For more information, please apply to Mark Conway at CCP.