Customer Service Advisor

Division
Operations

Location
Home Counties

Salary
£20,000 - £20,000

Reference
888327haz

Consultant
Hazan Beliger
haz@contactcentrepartners.com
020 8989 7779

Apply Now

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are delighted to be supporting a retuning client who are a high-end retailer who are looking for Customer Service Advisors to join their team.

Job Overview:

Consistently provide high levels of customer service and technical support customers via multi channels, and assisting with technical support, complaints, and general queries. You will need to be sympathetic and always putting the customer first.

Job Role:

  • Management of time to ensure high level of productivity and order throughout
  • Understanding of processes and procedures to minimise input error
  • Build effective and lasting customer relationships
  • Develop high levels of product knowledge
  • Manage own workload and objectives,
  • Undertake a range of administrative duties as and when required
  • Undertake a range of administrative duties
  • Ensure the timely processing of returns & credits

Skills Needed:

  • 2 years' experience within a customer service function
  • Contact centre experience is necessary
  • Adopt the can-do attitude and go the extra mile
  • Knowledge of SAGE Beneficial

If you feel you possess the relevant skills and experience stated above, please apply through the links provided.