Commercial Solutions Manager



£60,000 - £80,000


Mark Conway
020 8989 7779

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are delighted to be working with a fantastic client and an instantly recognisable brand in London who are growing significantly here in the UK and internationally.

As the Commercial Solutions Manager within the group the role is to maintain, deliver and develop the B2B commercial work stream through the development of new and innovative solutions. Commercially astute and experienced, the role requires a manager that can balance both client and business demands across multiple functions whilst always being aware of the overall group strategy. Successful management and performance delivery of the solution team and bid manager will lead to revenue growth, client satisfaction and enable our client to achieve their 2020 growth targets. Due to recent growth and expected growth for the business these requirements are constantly being developed and improved, therefore the need to make this team scalable for the global business is an essential part of the role.

We require a world class people manager that also has a well-balanced mix of sales and service experience, with total commitment and determination to succeed to fulfil this challenging role. We are looking for an experienced manager encompassing pre-sales - Commercial Solutions, Solution Architecture, Bid/Tender Management, and Project Management. A self-starter that can lead and motivate a team and within departments across the wider business.

You must have significant experience managing large global solutions and be able to be commercially sensitive to enable them to balance internal and client demands. Extensive knowledge and experience managing teams that continuously perform above target, develop and grow as the business grows. This role requires flexibility in approach and ability to completely transform a function/team whilst also delivering the business as usual requirement.

The Solutions Manager is the technical and service SME and "owns" the client solution. They are responsible accurately capturing and documenting the client's requirements, liaising with internal stakeholders to gain approvals and producing solution deliverables for proposal presentations and contracts. When applicable he/she will run demos for clients.

If you have this experience and would like to know more, please apply online to Mark Conway at Contact Centre Partners.