BPO Contact Centre Business Development Director
£75,000 - £80,000
020 8989 7779
Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.
We are excited to once again be working with one of our longest standing clients as they look at intelligent and suitable ways to grow their business.
My client is one of Europe's largest and most recognised BPO/Outsourcing companies set up solely to add huge value to other brands customer contact function(s). They operate within almost every sector and cover all channels of contact across B2B & B2C.
As the Business Development Director, you will have total responsibility for delivering the brand message to businesses that do not take advantage of my clients resource, industry knowledge and ability to delight their own customer bases.
You will be the person, hunting new leads, making introductions, and with the help of other internal resources, writing bids, delivering pitches and ultimately winning new business.
Working and travelling all over the UK as appropriate you will be building prospect pipeline, networking, building relationships and identifying pockets of commerce to exploit.
Using your finely tuned negotiating skills and keen eye for spotting real value in a prospect you will be able to secure contract and campaigns worth £millions.
To be considered you absolutely must be working in a like for like role. You need to demonstrate your experience in living and breathing the BPO Contact Centre market, as well as proving your previous exposure to securing such deals by delivering a product and or service that completely bucks the trend within the Customer Contact Outsourcing world.
You will only be considered for screening if you can clearly demonstrate all the above. This is a senior and extremely pivotal role for my client.
For full details and a chat please submit your CV and apply via the link provided.