After Sales Travel administrator

Division
Operations

Location
London

Salary
£20,000 - £25,000

Reference
888245RG

Consultant
Rosie Griffin
rosie@contactcentrepartners.com
020 8989 7779

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Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact.

We are delighted to be working with a client who is looking for a After Sales Travel administrator.

You must be motivated, highly organised and have a passion for the ski/travel industry.

You will be required to cover all aspects of the booking process, such as:

  • Ensuring booking process is complete or make any changes,
  • Be customer focused and ensuring excellent customer service,
  • Be point of contact & knowledgeable of all products
  • Monitor customer feedback and escalate if appropriate.

The candidate will receive training on all the company products and company reservation system.

The successful candidate must have:

  • At least 2 years high volume admin experience required,
  • A professional telephone manner,
  • Strong written and verbal communication skills,
  • You should be able to demonstrate multi-tasking, organisational skills and the ability to work hard in a busy fast-paced environment during peak season.
  • Knowledge of the ski industry and European ski resorts.

In return, my client is offering a basic salary of £20,000 - £25,000 + benefit.

To discuss in more detail please contact Annelien on 0208 989 7779 at Contact Centre Partners.