Contact Centre Partners have two core Divisions across the following three job types:

Permanent

Self-explanatory; recruiting for our clients when they are looking for long-term permanent additions to their business.

Interim

Day rate contracting; when our clients are looking for interim expertise to support short-to-medium-term projects.

Temporary

Hourly rate staff; a contact centre’s FTE can fluctuate regularly and we can support with these short-term requirements.

Operations

Operational contact centre recruitment is our specialty.

Advisors

Multi-channel front-line staff across customer service, sales, etc.

Management

Operational Team Leaders, Contact Centre Managers, etc.

Senior Management

Operational and strategic roles, at ‘Head of’ and ‘Director’ level.

Operational Support

A contact centre operation can’t run effectively without the following support functions that we also recruit for.

Training

Quality

Process Improvement

Project Management

Vendor Management

Business Development

Learning & Development

Change & Transformation

Human Resources

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For more information or to have a chat, visit our contact page.